Donation Refund Policy
Last Updated: 5/13/2026
Status Unknown is a 501(c)(3) nonprofit organization dedicated to empowering individuals living with chronic illness through advocacy and community support. We are committed to transparency and the responsible stewardship of all contributions.
1. Irrevocability of Donations
In accordance with IRS regulations, charitable contributions are considered irrevocable gifts. Once a donation is processed, it becomes the property of Status Unknown to be used at our discretion to further our mission. As a general rule, Status Unknown does not offer refunds on donations.
2. Exceptions and Error Corrections
We understand that technical or human errors occur. We will consider refund requests on a case-by-case basis in the following limited circumstances:
• Technical Errors: A duplicate transaction occurred due to a processing error or glitch.
• Unauthorized Charges: A donation was made using a lost or stolen credit card, subject to verification.
• Obvious Data Entry Errors: A donor made a clear clerical mistake (e.g., entering $500 instead of $50).
3. Refund Request Process
All refund requests must be submitted in writing to statusunknownorg@gmail.com within 30 days of the transaction date.
Please include:
• Your full name and contact information.
• The date and amount of the donation.
• The reason for the refund request.
Approved refunds will be credited back only to the original payment method used. Please allow 7–10 business days for the credit to appear on your statement.
4. Tax Responsibilities
If a refund is issued, any charitable tax receipt previously provided for that donation is immediately void. It is the donor’s sole responsibility to ensure their personal tax records are updated. Status Unknown is not responsible for any tax penalties or filing issues resulting from a refunded contribution.
5. Quid Pro Quo & Merchandise
When you receive goods or services (such as a t-shirt or event ticket) in exchange for a donation, only the amount paid that exceeds the fair market value of the item is tax-deductible.
6. Mandatory Florida State Disclosure
Every Florida nonprofit must include the following statement:
A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE (1-800-435-7352) WITHIN THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.
Florida Registration Number: Pending